Our COVID-19 Response

For our valued clients:

We are excited to welcome you to The Highlander Spa. When open, will be under strict protocols to ensure the safest practices for our clients and staff in accordance with our associations and provincial health regulations. Both staff and clients are required to wear a non-medical mask. If you do not have one, one will be provided for you. If having a face service (shave, facial, waxing etc.) the mask may be removed only during the duration of the service.

Physical distance of 2 meters (6 feet) between clients and staff members must be able to be maintained whenever possible. Wearing a mask does not replace social distancing requirements

COVID-19 Protocol

As a spa we are committed to

  • Meeting or exceeding all provincial regulatory guidelines related to sanitation and hygiene
  • Prohibiting employees who have a fever or are sick from engaging with guests or other staff members
  • All staff are trained on proper sanitation and hygiene standards
  • Washing hands for a minimum of 20 seconds at the start and end of every service
  • Sanitizing treatment areas between each service
  • Always providing clean sanitized linens for each service

As a spa guest we are requesting from you

  • Refrain from visiting the spa if you have a fever or communicable illness
  • Refrain from visiting the spa if you are under an isolation/quarantine order or have been in contact with someone who has not isolated/quarantined 14 days after returning from outside Atlantic Canada
  • Respect The Highlander Spa’s sanitation and hygiene standards and processes posted th